Week 7 
Question 1: How can reflective practice help nurses navigate and address instances of incivility in their work environment? Use proper APA references 
Question2: give a feedback to this two post with a paragraph per post, use reference for each paragraph 
Reply to Junie:       Incivility in the workplace often results from rudeness, arrogance, and bullying of staff members from senior staff within the workplace, causing a hostile environment (Craft et al., 2020). Incivility evolves from job insecurities, increased diversity, and personal misunderstandings (Craft et al., 2020). My caregiver partner and I were assigned duties in the surgery ward with the chief nurse a while back. However, there was an assigned nurse at the time. So when she reported back to her post and found us, she started insulting and accusing us of being after her job. The abuse had escalated within no time, making the situation embarrassing.  This situation made me feel disrespected and agitated. The same was true for my partner because she retaliated and became aggressive towards the nurse. They became aggressive at each other to the point of physical altercation. The already nearing colleagues stopped this fight because the uncomfortable commotion was affecting the patients in the wards.
     Taskaya and Aksoy (2020) state that workplace incivility promotes significant harm to an individual’s health and those around them and even influences the productivity level of the staff. Such was the situation where most of the staff started launching their complaints against some of the colleagues who had bullying tendencies. At this point, work productivity within the wards was low, thus affecting the patients’ caregiving services and recuperating process. The most strategic way of curbing workplace incivility is introducing educational intervention activities, essential in enhancing interpersonal communication (Howard