Mr. Lyle is an 85-year-old long-time resident of Sunnyvale Nursing Facility who suffered a stroke several years ago, causing left hemiplegia and expressive aphasia. He requires moderate-maximum assistance with all his ADLs and is wheelchair bound. Since his stroke, he takes an oral blood thinner daily. He seems to enjoy the weekly visits from his sister, but at times he cries suddenly for no apparent reason and often becomes impatient. List three ways to improve communication with Mr. Lyle.