Luther is a resident at the long-term care facility where Lisa works as a certified nursing assistant. Lisa helps Luther with activities of daily living and generally chats with him about the activities planned for his day, which includes physical therapy and board games with other residents. Luther is not very talkative on most days, and generally just listens while Lisa assists him. Occasionally, he will scowl at Lisa while they get him dressed; this is usually a sign that Luther is in pain. Later in her day, Lisa gives an oral report to her nurse supervisor, including details about Luther’s activities, mood, and comfort level. Which of the following is an example of verbal communication? a. Scowling b. Reporting orally c. Playing board games d. Performing physical therapy