Jared works as a certified nursing assistant at a large long-term care facility. The facility offers numerous continuing education programs, some of which are brief and others that meet over the course of a month. By participating in the classes that interest him, Jared has no difficulty acquiring the 12 hours of continuing education required to maintain his certification. He usually earns more than twice that number of hours annually. Continuing education programs offered at a facility for its employees are called: a. supervisory hours. b. OBRA. c. staff development. d. care plans.