Whether they realize it or not, managers make many decisions every day that can directly or indirectly impact their customers, employees, stakeholders, shareholders, and the company’s reputation. When making these decisions, managers need to be aware of the legal and ethical implications their decisions may have on others. Some decisions have an obvious impact, such as bribing a government official to secure a contract or falsifying financial documents to make the company appear to be more profitable to shareholders. Other decisions are less obvious, such as hiring one person over another simply based on a ‘gut feeling’ or ignoring a problem on the team in the hopes that it will work itself out.
For this assignment, you will examine a real-life ethical dilemma managers have faced in the past. Please write a 1,500 to 2,000-word paper that addresses one of the following dilemmas.
In 2012, Dan Cathy, the president and COO of fast-food chain Chick-fil-A, made public statements about his personal beliefs on marriage, which brought attention to the company’s support and funding of many groups that opposed same-sex marriage. Examine the chain of events kicked off by Cathy’s statement, the repercussions for Chick-fil-A, and their response to the controversy.
Since acquiring the rights to distribute the drug in 2007, pharmaceutical company Mylan has increased the price for EpiPens by approximately 400%. This has increased profits and performance for the company, but has also sparked immense backlash and accusations of price gouging. Examine Mylan’s decision to increase the price of the drug so drastically and the consequences of that decision.

For the situation you choose, please address the following:
Discuss the decision-making process employed by management to address the ethical dilemma, if it was in fact addressed.

Show how management decisions impacted employees, leaders, stakeholders, and shareholders of the organization.
Explain the public relations and media strategy the organization used to address the ethical dilemma.

Discuss strategies that the company could institute that would allow it to network and develop shared values with stakeholder.