Reflective Listening
Reflections are statements that accurately represent what a service user has just said. Miller and Rollnick (2023) liken reflections to an iceberg. Simple reflections, which represent the portion of the iceberg above the waterline, repeat or slightly rephrase what a service user has just said. Complex reflections, which represent the portion of the iceberg below the waterline, paraphrase what a service user has just said and may capture unstated thoughts, feelings, and beliefs that underlie what the service user said.
In this Discussion, you will choose two presenting challenges the service user in your case study has identified. Then, you will write simple and complex reflections for each of the challenges.
Reference: Miller, W. R.,