Every company has, to a greater or lesser extent, an information subsystem—that is, a means by which it gathers data, interprets it, and makes it available to employees through a distribution system. Whether we are talking about marketing information, cost projections, accounting results, or internal quality reports, every company depends on information to inform knowledge to support its planning, decision- making, and control.
So how does knowledge fit into the picture? The emergence of the field called knowledge management has highlighted some key propositions in the last 10 years or so. All organizations are storehouses of knowledge that operate in information-rich environments made up of people and things both inside and outside the organization itself. Organizations organize, interpret, and evaluate this information to solve organizational problems.
Networked information technology enables the processing and utilizing information to advance knowledge. People’s brains are the key knowledge resource of any organization. Codified knowledge stored in books, audio, videotapes, and computer systems can be an important knowledge resource as well.
There are organizational processes and strategies for IT management and management in general. Therefore, these IT processes and strategies, in particular, can significantly enhance the ability of organizations to use their knowledge resources for problem solving.
Several of these themes will come up again in later modules in this course. But by way of introduction to the subject, examine some views of how information sharing works. Listen to each of the lectures below and then take the quiz (which does not count in the grading). This will be followed by a case where you see the power of information sharing enabled by networked computer systems.
These lectures and quiz will help you with the case:
Listen
10/28/24, 3:30 PM Case – ITM301 Principles of Information Systems in Business and Organizations (2024OCT14FT-1)
https://tlc.trident.edu/d2l/le/content/219490/viewContent/5509434/View 1/3
https://app.readspeaker.com/cgi-bin/rsent?customerid=8725