Organization Development Fifth Edition SAGE PUBLISHING: OUR STORY At SAGE, we mean business. We believe in creating evidence-based, cutting-edge content that helps you prepare your students to succeed in today’s ever-changing business world. We strive to provide you with the tools you need to develop the next generation of leaders, managers, and entrepreneurs. •• We invest in the right authors who distill research findings and industry ideas into practical applications. •• We keep our prices affordable and provide multiple format options for students. •• We remain permanently independent and fiercely committed to quality content and innovative resources. Organization Development The Process of Leading Organizational Change Fifth Edition Donald L. Anderson University of Denver FOR INFORMATION: Copyright © 2020 by SAGE Publications, Inc. SAGE Publications, Inc. All rights reserved. Except as permitted by U.S. copyright law, no part of this work may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without permission in writing from the publisher. 2455 Teller Road Thousand Oaks, California 91320 E-mail: order@sagepub.com SAGE Publications Ltd. 1 Oliver’s Yard 55 City Road London EC1Y 1SP United Kingdom All third party trademarks referenced or depicted herein are included solely for the purpose of illustration and are the property of their respective owners. Reference to these trademarks in no way indicates any relationship with, or endorsement by, the trademark owner. Printed in the United States of America Library of Congress Cataloging-in-Publication Data SAGE Publications India Pvt. Ltd. B 1/I 1 Mohan Cooperative Industrial Area Names: Anderson, Donald L., 1971- author. India Title: Organization development : the process of leading organizational change / Donald L. Anderson, University of Denver. SAGE Publications Asia-Pacific Pte. Ltd. Description: Fifth edition. | Los Angeles : SAGE, [2020] | Includes bibliographical references and index. Mathura Road, New Delhi 110 044 18 Cross Street