HIM 510 Milestone One Guidelines and Rubric
Overview
This is your first opportunity to begin working on your final project, which asks you to design and develop training materials.
Recall that you identified a problem early on: staff’s common practice of forgetting to log off computers in public or clinical spaces, potentially allowing unauthorized persons to access protected PHI. Now, another serious issue involving the clinical staff has arisen. Various regulatory violations have been levied against the hospital. Specifically, the violations assert that discharge paperwork is not being completed correctly, with some not being properly signed.
You realize that you need to create new policies addressing these issues and train your staff to comply with them. The Joint Commission mandates healthcare organizations include a set of standard components in their discharge summaries, such as reason for visit/hospitalization, diagnoses/findings, discharge conditions, patient and family instructions, and the provider’s signature. The discharge summary is an invaluable document that facilitates continuity, coordination, and transition of care. It should be fully assembled, analyzed, and completed within 30 days of discharge unless state law specifies another time frame.
Prompt
Integrate your knowledge of properly completing discharge paperwork with your research on regulations designed to protect PHI. You may also want to conduct additional research on training processes and methods. Then present a clear strategy including well-defined policy statements and an effective training plan for putting these requirements into practice.
Use the Milestone One Template document to complete the steps listed below:
Develop clear policy statements for Mercy Vale. Based on your research, write clear, comprehensive policies addressing the two issues:
Protecting PHI on public and clinical computers
Completing discharge paperwork fully and correctly
Explain how your policies guide staff in keeping patient health information secure.
Explain how your policies provide procedures for management to track access to patient health information.
Explain how your policies align with appropriate health laws to further improve the organization’s compliance with standard-setting agencies.
Explain how your training plan recommends leadership strategies that foster improved ethical practices of employees when working with health information.
Recommend leadership strategies that encourage effective collaboration between members of the health information management team and other staff members in the organization.
Explain how your training plan clearly demonstrates to employees the steps of new procedures that employees must now perform and follow, supporting with examples of how employees will act out procedures.
Explain how your training plan clearly demonstrates how these new procedures will improve compliance with regulations and standard-setting agencies.
Explain how your training plan clearly demonstrates the importance of these new procedures in terms of patient safety and security of patient information.
Explain how your training plan recommends leadership strategies that could be used by management in disseminating and enforcing these new procedures.