Implementing a new system or modifying an existing one can create organizational change. This change may impact how employees work, how information technology teams support the business, and even how customers interact with the organization.
Over time, ensuring users adopt new systems or changes to existing systems is critical; implementing a system no one will use becomes a wasted investment. User adoption should be considered by the business stakeholders no later than during the design phase.
Respond to the following in a minimum of 175 words:
Identify three steps or activities a project team can take that will influence user adoption.
Explain how these steps or activities will influence user adoption.
Explain what the risks are if user adoption is not at the desired levels.