PROMPT
Imagine that you are the manager of the medical records department of a small community hospital. You recently learned that employees in your department regularly access confidential personal and medical information about people they know personally. The information is not relevant to their jobs, and they use it for their own personal information. In addition, they are sharing this information by gossiping about it with their coworkers.
You found out about the inappropriate access to information when a patient’s attorney contacted the hospital alleging that his client’s confidential information was made public when the client was enrolling her child in a local summer day camp. The child’s mother has chosen not to immunize her child for cultural and religious reasons, and your employees accessed this information from confidential medical records and shared it with community members. A recent outbreak of mumps in the area has people on alert, and, not understanding the cultural and religious implications of the mother’s choice, the community reacted strongly to learning about the child’s immunization history. The day camp did not admit the child, and the family is being ostracized from community and social activities.
Using the scenario, you will begin to draft the change-management plan that will address this ethical lapse.
I. Introduction
A. Explain the background precipitating the need for the change plan, considering the plan’s strategic goals. Determine legal risks involved by not implementing a change plan.
B. Assess what the plan will achieve, including the change-management principles you are applying to this change.
II. Purpose and Principles
A. Evaluate the cultural competence—including diversity, equity, and inclusion objectives—of the main areas targeted for change, concluding with how these areas fit into the change objectives.
B. Recommend how to incorporate the health information management code of ethics principles into the change plan and address any relevant ethical considerations present in the scenario.
III. Focus Areas, Rationale, and Risk
A. Assess the motivating factors and barriers for change in terms of organizational risk.
What to Submit
Your rough draft should be 4 to 5 pages in length and should follow APA formatting including double spacing, 12-point Times New Roman font, and one-inch margins.
Rubric