Prompt:
After reviewing this week’s resources and taking into account Figure 5.6 in Managing and Using Information Systems, use this forum space to respond to each of the following questions about digital business models:
Questions:

What might a digital business model look like for a financial services company, such as an insurance provider or a bank?
What would the customer-relationship-management process look like for that company?
What business processes should the company adopt to keep up with an agile and dynamic digital workplace?