In Chapter 4, the author discusses Non-verbal communication. With those thoughts in mind answer the follow questions.
Describe the most significan ways people communicate non-verbally?
Can non-verbal communication be more important than verbal communication?
What non-verbal techniques do you need to woprk on for your speech?
Do you think you are a good communicator?
What have you taken from Chapter 1 that will be your first step towards a better understanding of communication that will help you become a better communicator?