W3: Understanding and Managing People
September 3, 2023
Scenario
Date of Complaint: May 1, 2011
Complaint:
ABC Consulting Corporation is charged with discrimination under Title VII of the Civil Rights Act. Specifically, Jane Doe has initiated a complaint that she is a victim of sexual harassment. The alleged sexual harassment is a result of being required to work in a hostile environment. She also alleges that she has been the target of retaliation after requesting that the harassment stop.
She seeks relief; the maximum that she is allowed in compensatory and punitive damages retroactive to the date of the complaint. Additionally, the organization and its management must create an environment free from sexual harassment.
Background:
Jane was transferred into the department in May 2010. She was assigned to a senior consultant for 4 weeks of training and orientation in the department. For each phase of training there was a performance checklist and she had to go to him for weekly reviews. After the second week, the feedback sessions felt uncomfortable as John Doe made a remark to her. She suggested a different way of doing the task and he replied, âYouâre a woman, what do you know.â Jane ignored it as she did not want to make waves.
The following week they were working on a project with a male co- worker, Thorn Doe. Thorn asked John if he or Jane were thirsty. They both replied, âyes.â Jane asked to be excused to get her purse as she didnât have any change. John replied, âDonât worry about it, why donât you reach down in my pants pocket and get some change.â Jane was appalled and when John noticed this he said, âDonât worry, it wonât bite.â Thorn said, âI canât believe he said that. Never mind, Iâll get the sodas.â From that point, Jane knew she was in a hostile environment. She began logging each encounter in a notebook.
By the fourth week, Brenda her supervisor began to notice some changes in Janeâs performance. She did not seem as eager to work on projects with John, her trainer. She came in a couple of days late without an excuse. At that point, Brenda called her in her office to determine the cause of this behavior. Jane gave an excuse that she was stressed about the newness of the situation. Brenda let her know that she could come to her with anything at anytime.
The verbal incidents continued and so did the display of pinup calendars. On July 3 before the holiday, Jane was working on a project with a deadline. Brenda asked her to stay late to finish the project; not knowing that John would also be working late. While she was working on her project, John came by her cubicle and asked if she needed any help. She hesitated; however, John had knowledge on the subject and she wanted to go home. So she said OK and they proceeded to work on the project. At the completion, she yawned and stretched. He said, Whatâs wrong?She said, It âs been a long day; Iâm tired and want to go home. He said, Oh relax, weâre done. He proceeded to rub her shoulders. She asked, What are you doing and stop please. He continued. She jumped up from her chair and firmly said, stop. He replied, fine, but you donât know what youâre missing and walked away.
She went home over the holiday weekend and thought about it and felt she needed to tell Brenda on Monday. Brenda suggested that maybe it would die down in a couple of months. If she (Jane) felt it was a serious situation, she should go to human resources. Jane went to personnel and they recommended she go directly to EEOC.
Word spreads fast and John got wind of it. One day in the lunchroom, John approached her and warned her about spreading rumors. He made the statement,If you keep it up, youâll never be a senior consultant. Donât you know, my analysis of your review counts? She knew he meant business as from that point she was assigned to fewer assignments than Thorn. She was also ignored at team meetings.
Thorn went to Brenda and asked her why was he assigned to so many projects, more than one person could possibly handle and Jane was only assigned to one. Brenda said she would investigate the matter and get back with him.
Since the July 3, incident, Jane didnât know how to cope with her feelings so she sought outside counseling which her insurance did not cover. She felt at this point her reputation was damaged; her life wasnât the same. She felt she had no future. She was stuck. It affected her social life as she didnât want to be near a man because of fear of what he would do. She went to the doctor because she began having headaches and losing weight. She used to be calm and collected, but now she has become irritable and jumpy.
Thorn was assigned to a project with Jane and asked to be removed as she couldnât concentrate on the issues and it was difficult to work on the project with her. Jane noticed a difference in herself and her working relationship with other men. She used to be able to joke and talk with Thorn, but now, all she does is get angry.
Jane went to Brenda and asked to work with a female consultant as she was having difficulty working with Thorn.
Imagine you are an HR consultant working with the organization involved in this situation. The organization wants to be responsive and fair. As the hr consultant, please consider the following questions:
1) How should Brenda (supervisor) handle the work situation? What are your thoughts about the recommendations provided to Jane by Human Resources?
2) Identify the laws, which regulate discrimination in the workplace and are pertinent to this case?
3) How do you think John should be managed? Please support your opinions?
4) Be certain to integrate reading and research from the online library to support your opinions.
5) You must cite within the text and include multiple references in addition to the text.
6) Please post your initial response by Thursday before midnight. Also, respond to at least two of your colleagues by Sunday before midnight.
What is the purpose of a discussion ?
Think of the discussion as a classroom experience where you âmeetâ with your instructor and peers to discuss the weekly topic in terms of the readings, assignments and resources that have been assigned. The desired outcome is that you are able to (1) collaborate with peers and the instructor, (2) demonstrate your understanding of the material, and (3) participate as a member of an online community.
What are the responsibilities of the instructor?
The instructorâs goal is to create an engaging and safe environment for students to learn. In addition, instructors should pose questions promoting deeper thought as well as encourage students to interact with their peers in the classroom. There should be an active instructor presence throughout the week.
What are the responsibilities of the student?
Each week, you are required to make an initial posting and respond to a minimum of 2 students. Responses should be a substantive and include direct questions. Please review the discussion grading rubrics in order to understand how your responses in the discussion will be graded.
If you met the above-mentioned requirements, you will be graded at the proficient level. However, if your desire is to be graded at the exemplary level, please provide more than what is required. To receive 100% as a grade (the exemplary level) for the weekly discussions , you should ensure that your responses meet the following criterion:
Critical Analysis – Discussion postings display an excellent understanding of the required readings and underlying concepts including correct use of terminology. Postings are made in time for others to read and respond as well as deliver information that is full of thought, insight, and analysis. The information presented makes connection to previous or current content or to real-life situations, and must contain rich and fully developed new ideas, connections, or applications. (It is important that you integrate the weekly readings in your response. One way to do that is to make position statements, then discuss supporting evidence (i.e. research and/or personal experience). APA citations are not required. However, if you use an outside source, make reference in some manner to that source just as you would in a verbal conversation.
Participation as a Member of the Learning Community – Discussion postings actively stimulate and sustain further discussion by building on peers’ responses including building a focused argument around a specific issue or asking a new related question or making an oppositional statement supported by personal experience or related research. (Please plan your time wisely. Your responses should encourage your peers to respond to your postings and build the foundation for the class to review and discuss your initial posting. Itâs important that you meet the Thursday deadline for your initial posting so that others can respond. Having all of your work in before Sunday afternoon allows your peers to provide comments to your feedback and strengthens your ability to participate as a member of the weekly learning community discussions.)
Professional Communication and Etiquette – Written interactions on the discussion board show respect and sensitivity to peers’ background and beliefs (Regardless of the position you are taking, please ensure that your participation comments are respectful to your peersâ background and beliefs).
Writing Skills – Written responses are free of grammatical, spelling or punctuation errors. The style of writing facilitates communication. (Make sure your work is free of errors. If there are any errors as outlined above, you will not receive 100% for the discussion).
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