You are the VP of HR at Cardinal Health, a health services company specializing in medical transcription services. Traditionally, your company has provided such services to primary care physician groups. However, seeing an opportunity in the industry, your CEO has just announced that the company will expand the services offered and provide transcription services to private, for-profit hospitals. This expansion will necessitate changes in the structure, technology, and human capital in the organization. The CEO has asked the leadership team to provide recommendations on the most suitable approaches for change in these areas to support this new strategic direction. With specific regard to the human capital in the organization, you have determined the workforce at Cardinal Health will need to expand by about 60%. The CEO has asked you about the viability of hiring the new transcriptionists to work remotely. The current employees in this role are not remote and report to work at the organization’s physical location.
The CEO has requested a comprehensive cost-benefit analysis concerning the optimal structure for the work locations of medical transcriptionists in the expanded organization. This analysis will be instrumental in informing future business decisions regarding workforce expansion.
Cost benefit analysis steps:
Instructions
Prepare a cost-benefit analysis (making sure to address the possible consequences, probability of outcomes and calculation of costs and benefits as they apply to each alternative provided in the scenario and support your recommendations with research from credible sources).
· Explains the costs and benefits of each alternative work location possibility (listed below) for medical transcriptionists in the expanded organization at Cardinal Health:
· Current employees continue to work at the physical location, while newly hired transcriptionists will work remotely.
· Current employees will no longer work at the physical location but will work remotely, along with all newly hired transcriptionists.
· Both current employees and newly hired transcriptionists will all be required to work at the organization’s physical location.
· Provides a recommendation and rationale of the alternative that is the best choice of action for Cardinal Health.
· Describes an action plan for implementing the recommended alternative, focusing on the major areas of organizational change at Cardinal Health.
· Explains how this action plan will support Cardinal Health’s business objectives.
· Applies professional language supported with evidence (in-text citations and references in APA style) and free of errors. Provides attribution for credible sources used in the cost-benefit analysis.
Resources
Library Databases
· A – Z Database List
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